***** updated! Received our replacement gate and it’s in immaculate condition. So very happy now. ****** would recommend to anyone whom doesn’t want a wall damaging baby gate!We bring our new kittens home soon. Got this beautiful pet gate to keep them contained at first to one area of our very open floor plan. Opened the box which was on very good shape. Set the gate in the legs and carefully removed the film. Noticed a flaw in the one panel but was willing to live with that. Second panel was fine but the third was cracked. Sad. Now I am going to order another one and return the first and hope that it’s good. It’s really nice looking and goes with my decor without ruining walls or door ways.I will change this rating from a 3 to a 5 star if I get the next one undamaged. From other reviews, it seems this has happened to another person as well. Maybe the company needs to look at different shipping packaging. More protection.